What It Is:
The Hawthorne Effect is a phenomenon where individuals modify their behavior in response to the awareness of being observed. This alteration in behavior is not necessarily a direct result of external factors but is influenced by the perception of being the subject of study or observation. The Hawthorne Effect is often discussed in the context of productivity studies and workplace behavior.
Origin of Hawthorne Effect: The term “Hawthorne Effect” is derived from studies conducted at the Western Electric Hawthorne Works in Chicago between 1924 and 1932. The studies aimed to investigate the relationship between lighting conditions and worker productivity. The initial focus was on how changes in lighting affected productivity, but the researchers discovered that the mere act of being observed led to increased productivity, regardless of the lighting conditions. The studies were conducted by researchers such as Elton Mayo and his colleagues.
How to Use It:
Using Hawthorne Effect in Agile Coaching:
- Awareness of Observation:
- When working with Agile software delivery teams, make team members aware that they are being observed for improvement purposes. This awareness can lead to positive changes in behavior, such as increased collaboration, adherence to best practices, and a focus on quality.
- Feedback and Recognition:
- Provide constructive feedback and recognition during regular observations. Acknowledge the team’s achievements and improvements, reinforcing positive behaviors. This can contribute to a culture of continuous improvement.
- Team Dynamics and Collaboration:
- Observe team dynamics and collaboration during Agile ceremonies and interactions. The awareness of being observed may encourage team members to actively engage in discussions, share insights, and contribute to problem-solving.
- Iterative Improvement:
- Leverage the Hawthorne Effect to drive iterative improvement. Regular observations and feedback loops can create a cycle of continuous improvement, as the team strives to enhance its performance based on the awareness of being observed.
Applying the Hawthorne Effect in Agile coaching involves using observation and feedback as tools for encouraging positive changes in team behavior. By leveraging the awareness of being observed, Agile teams can foster a culture of continuous improvement and collaboration.
References:
- Original Studies and Publications:
- Read original studies and publications related to the Hawthorne Effect, including works by Elton Mayo and his colleagues. Understanding the historical context and findings of the Hawthorne studies provides a foundation for applying the concept.
- Management and Organizational Behavior Literature:
- Explore literature on management and organizational behavior, where the Hawthorne Effect is often discussed in the context of understanding employee behavior and motivation.
- Behavioral Psychology Resources:
- Behavioral psychology resources may provide insights into the psychological aspects of the Hawthorne Effect. Understanding how human behavior is influenced by awareness and observation can be valuable.
- Agile Coaching and Scrum Master Guides:
- Guides and literature on Agile coaching and Scrum Master roles often touch upon team dynamics and motivation. These resources may offer practical advice on leveraging the Hawthorne Effect for positive outcomes in Agile teams.
Visit the Agile Coach’s Toolkit for more definitions, models, theorems and stuff.